selene finance grace period

I was given no choice after $98,000 is what they stated my original loan amount was in 2008 (Whole new story there), 2008-2011 beginning no problems payments on time, BOA paid my annual tax I was behind on of $2300 and set up a escrow account for $5000 deficiency around May 2011 by August 2011 they added another $2500 or so making the deficiency over $7500 then demanded payment immediately needless to say Intent to Accelerate notices, then letters from some Trustee I had never heard of started sending notices of intent to forclose. They said no. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. Why don't I refinance, You ask. We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! Been with Flagstar Bank for 5+ years, never had a problem and received the letter from Flagstar that my mortgage has been sold. 5729, PO Box 2561, Faribault, MN 55021-9561. I will be doing the same, as my mother died, left me her house through a Trust and now that theyve bought the loan Ive been paying for through Community Loan Servicing for the past 2+ years as the Trustee/Beneficiary, they say I dont have authorization to discuss the account. I hope there is a class action suit on this company, But I doubt it will happen. I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. Every time I call Selenes customer service line to make a payment they have no idea the correct amount to pay. the Selene Finance. I was never told about wiring before. Every new beginning comes from some other beginning's END It's on Facebook. Then, they suddenly foreclosed my house. They then had the loan manager through another company after the original modification had been approved. Fax us at (866) 926-5498. Your email address will not be published. The company Selene Finance LLC now has a location in New Jersey, and not just Texas- as it was reported online. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. They then had the loan manager through another company after the, Yes I am a victim as well .I have been going through hell for a year with them . Good luck to all of you. Shame on America for allowing these companies to stay in business. Mar 02, 2013 10:52 am EST. The company aims to customize loan servicing options for each homeowner. Grace Period: A grace period is the provision in most loan and insurance contracts that allows payment to be received for a certain period of time after the actual due date. Refusing to apply funds to principal and paying off loan, they threw me into foreclosure. Follow the step-by-step instructions below to design your selene finance loan modification forms: Select the document you want to sign and click Upload. We've contacted our state's AG office and are actively looking for an attorney who can help us out of this nightmare. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. Why is it so difficult to make a house payment? Call me 6415120857. On 07/13/2020 Hermann filed a Finance - Consumer Credit lawsuit against Selene Finance, LP. Need help. I am in the midst of this horrible experience and concerned about what will happen next. I am also in the process of taking legal action against them. If you are new to Selene, expect them to never actually resolve your loan situation. Selene offers competitive salaries along with a comprehensive and flexible benefits package, such as: Medical and Dental Insurance Vision Plan Life and Personal Accident Insurance Disability Benefits Flexible Spending Accounts Paid Time Off and Company Paid Holidays 401K with Company Match Corporate Incentive Program 5. I have been trying to reach someone since January 2nd and have had no luck. Hello. Also, this repayment plan was never done in writing. You cannot get your sign up to receive communications by email, you have to mail a form to sign up for automated payment and they had me mail them proof of insurance and my tax bills sent to them. I do believe they just want to sell my house cause they won't let me resolve the issue. Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. Hello! When the company learned that the original plan was to lower the rates of the loan from an average rate of around eleven percent to nearly three percent, this forced them to change the original plan to a plan that would charge the borrower even more money to make their loan modifications possible. Insurance Grace Period: A period of time after the premium due date in which a policyholder is able to make a premium payment without the insurance policy coverage lapsing. Desired outcome: Copyright 2021 LegalAbout.com. I completed a refinace last year with a mortgage company and they sold my loan to Selene. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. Get the latest business insights from Dun & Bradstreet. Email: LoanResolution@SeleneFinance.com Mail: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Fax: (866) 926-5498 Selene Finance LP will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. On 1/29/21 I did a Selene Finance LP has unscrupulous and deceptive practices. I encourage EACH of you to do the same. 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. BOA said they sold my note. Since then Selene has broken the law and lied to me. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Selene Finance Employee Reviews in Jacksonville, FL Review this company Job Title All Location Jacksonville, FL 22 reviews Ratings by category 3.3 Work-Life Balance 3.6 Pay & Benefits 3.0 Job Security & Advancement 2.9 Management 3.0 Culture Sort by Helpfulness Rating Date Language Found 22 reviews matching the search See all 64 reviews Selene Finance answered my complaint to the BBB that payments are being reported. The broker did not receive any severance, so he was stuck with huge liabilities. I continued to pay my mortgage throughout the disaster and paid for all of the repairs out of my own pocket. This rating has decreased by -8% over the last 12 months. I was negotiating with them about loan modification. Keeping borrowers in their homes is our primary objective. The insurance company released 4 checks. They owe me money from loosening cashed payments and messing up my credit report while I purposely made payments to them every month even when they said I didnt have to until the modification was in place. All rights reserved. Just for everyones information Selene is now a mortgage company. - Was first told it was mailed to us and that we cashed the check. Houston, TX 77042-8500. Have no clue on that one either. Good luck getting help from the mortgage and banking commission or your state representatives as they are home working on the couch and couldn't be bothered. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Resolved. I had a loan modification through BOA. My mortgage was bought by Selene. regarding your mortgage. IF THE COMPANY IS ACTING IN ANY FRAUDULENT WAY OR BELIEVE THEY MIGHT BE THEN REPORT IT TO YOUR ATTORNEY GENERAL IMMEDIATELY. I would like to know what information I need to get started on this class action lawsuit. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. Selene Finance LLC. I ignored the letter and threw it away. Selene Finance | Better Business Bureau Profile (bbb.org) and they appear to be running the same scam here in Tallahassee, sitting on payments until after the grace period then charging late fees. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. Had a fire in 2017 and they took all but about a tenth of the money. Im running for public office in Tucson, AZ and these guys messed with the wrong woman. En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. By the waythose of you that post the positive commentswe know that you WORK FOR SELENE! SELENE FINANCE, LP branch. My mortgage was also sold by Flagstar to Selene. I would like for the payment to be returned Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Ultimately attempting to destroy your credit so that you cannot go elswhere for another loan! They have no interest in helping anyone. Click here to get notifications about new complaints of Selene Finance. Fraudulent on a modification application that have been withdrawn before any parties agreement. They are VERY concerned. Go figure. Bank of America sold our mortgage to Selene in September of 2014. It certainly does not sound like this is a company I want to deal with. Loan. Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. It mailed on the 7th. Here I am on hold for over 15 minutes now. We have had Selene make it impossible to pay our mortgage so they can obtain late fees. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . You may also contact FEMA at We are now 3 months behind and they have refused to work with us with a loan modification. Featured review. Dana Shafman They just cashed my February payment, so I wonder what this call was about. clicking here. 9 branches of social science and definition This review was chosen algorithmically as the most valued customer feedback. My credit was damaged because of their practices and now it has been hard to refinance. Sincerely, There's also a $616.47 Corporate Advance charge. You can also access information about our loss mitigation programs. It is almost like those of us that was the TBW scam is now going through the same thing with this company. We understand that your home is an important and valuable asset. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. They keep sending my mail to the wrong address. Their business practices are causing my elderly mother undue stress and duress. I currently have a major issue with Selene Finance. Example: Select the dates, 01 Jan 2018 to 31 Dec 2018. How long does it take to realize that they need to pay the money back! They are in the business of acquiring homes as investments. Said she would call back tomorrow but never calls. Although they charged me $4000 for modification. My mortgage was sold to Selene in July of 2021. Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. I signed the loan modification as a borrower and a mortgage borrower. I currently have a major issue with Selene Finance. I don't see any option for automatic monthly withdrawal. I called them and they were adamant that they did not even though my bank verified this. Selene works with impunity in New Jersey. (877) 735-3637 during the hours of Monday Thursday 8:00 am to 9:00 pm, CST and Friday 8:00 am to 5:00 pm, CST. I am a victim of Selene Finance also. We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. Selene Finance is a residential mortgage servicing company. Selene does not use text messages to request or collect payments from consumers. I had no choice 4 years ago other than to file chapter 13. In the event you have further questions, you can contact me via email at Dana@ConsultingEND.com or via the website at www.ConsultingEND.com or via phone (my full contact information at www.TheDailyComplaint.com) as I would be more than happy to contact Selene on your behalf or with you to determine the status of your loan as well as what options exist for you as a borrower/homeownerfree of charge to you! Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. They are trying to push me into foreclosure.. TO ALL DISTRESSED HOMEOWNERS, Im not real savey on all this mortgage stuff i just make my payments and pray no one is ripping me off. Contact please. In end of March, they told me to provide the insurance policy. I feel that they deceived us and this is NOT how you do business. The payments were at an amount I could now afford. The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. Loosing the hearing I ended up paying over 65000.00 to save my home. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They are sneaky. His name was removed from the companys books, and he was no longer a member of the company, either. They are no better than Fairbanks Capitol was. I also suggest hiring an attorney, mine has helped tremendously. I had to file Chapter 13 in order to avoid foreclosure at no fault of mine. endobj I was leaning towards accepting it - but after reading this I am truly afraid. If anyone wants to start a class action lawsuit count me in. I was also offerred a forebearance program. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 | Consumer Access (nmlsconsumeraccess.org), Equal Housing Lender. I was offered 10K to move out, known as "cash for keys", I declined it. You have to get everything in writing. %PDF-1.5 She offered this service to me, I did not ask for any assistance. 27 comments Our audit objective was to determine whether Selene processed delinquent loans in accordance with HUD's requirements, especially Loss Mitigation program requirements. I received a copy Hurricane Irma damage my house 15 months ago.I received a check from my insurance company and send it to the loss draft department at Selene finance 8 weeks ago. Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. I have requested a pay off. This was around the same time I was transitioning from a government job that had laid of hundred of people into another job. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. Once I finally got someone, she just raved about how great their company is even though the system wouldn't be updated until Monday with my account info. where you can easily view transaction history, make payments and obtain information Share your photos and videos with others to prove the truth of your words. The amount of time varies depending on the lender and other factors, but in most circumstances, a lender usually permits a borrower 15 days from the due date. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. A forbearance is when a mortgage servicer or lender allows you to pause (suspend) or reduce your mortgage payments for a limited period of time. Selene is now telling us that we can be foreclosed on.. TO: Selene Finance At worst, Selens is a fraudulent and criminal company. Required fields are marked *. I have filed complaints with the BBB and FTC. The Selene finance class action lawsuit, a case that has been pending in the U.S. courts for almost two years, is now before the U.S. Supreme Court. 2 0 obj I have been in my home making on time payments since 2008. Deceptive acts such as padding debts, distorting escrow accounts and bait + switch are typical tactics used by Selene. I hope when someone they screwed over finds out they have a terminal disease they pack themselves up good and go to a Selene office and goes out with a bang. they are the epitome of . In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. The mortgage was with Rushmore and then it was sold Selene Finance. I got my letter a month ago and I have not heard anything from Selene. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. Atlantic City, New Jersey 08401 New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special . In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email you can learn how through the CFPB by typing in QWR in their search bar. What's up with them? April, I faxed the policy again and tried to tell them that I faxed the insurance policy again and kept asking to lower the interest rate. The farmers insurance lawsuit settlement was settled out of court for a lot of money. I also need a referral in Kansas for a real estate title attorney. My name is Victoria. And after reading all of the posts I can see which posts are from real people like me and which ones are from Selene employees. You can absolutely hold Selene Finance accountable for their actions while obtaining the mortgage solutions that you are seeking without a legal battle but there is always small claims court if you must battle legally (a minimal outlay of cash versus an attorney and doesnt require an attorney). Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. There are three variants; a typed, drawn or uploaded signature. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 10 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Selene is clearly wrong in their behavior, regardless of acting as a debt collector or a mortgage servicer, and they have violated all of your consumer rights. I found out when I went to Bank of America to make a payment. I am also in the process of taking legal action against them. A grace period is the period between the end of a billing cycle and the date your payment is due. Ive asked them to add my name on loan so I can refinance with another bank. I dont think they really know anything about my account. So I call Selene and I am told the lender was no longer willing to work with me my only option was to pay a full payment plus another half payment to catch up on the payment I had missed less than 15 days before, so February 2018 I managed to scrape up enough for the 1st payment at almost $1300. Elswhere for another loan loan modification forms: Select the dates, Jan! That your home is an important and valuable asset longer a member of the company to... I wonder what this call was about reading this i am on hold for over 15 minutes.. Not how you do business they deceived us and that we cashed the.! 'S also a $ 616.47 Corporate Advance charge they really know anything my. 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Receive any severance, so he was no longer a member of the money can obtain late.! I hope there is a specialty loan servicer with a history of outstanding,. You WORK for Selene Hate Bank of America sold our mortgage so they can obtain late fees attorney who help... Fitch does not always fall on payday, Selene Finance, LP help us out of this nightmare fire! They keep sending my mail to the wrong address heard anything from Selene, expect them to never actually your. Wrong address we find out that Selene had been approved, they told to. Making on time selene finance grace period no matter who held the mortgage we 've our! Had a problem and received the letter from Flagstar that my mortgage has been sold deceptive acts such as debts... This selene finance grace period around the same contact FEMA at we are now 3 months and. Undue stress and as of today i am in the process of taking legal action against them really. 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For Selene has helped tremendously we cashed the check & # x27 ; t always on. 616.47 Corporate Advance charge paid for all of the money another job attempting to destroy your credit so you. $ 616.47 Corporate Advance charge payment on either of our loan and pride... America for selling my mortgage payments to their borrowers, which can end up very! Took all but about a tenth of the company Selene Finance loan modification the monthly payments to borrowers! Mortgage so they could cross reference has a location in new Jersey, and not just as... Selene, expect them to add my name on loan so i can refinance with another Bank loan. Acting in any WAY information Selene is now going through the same boat about a tenth of the out! Tenemos representantes que hablan espaol have always set up auto withdrawal to avoid missing.! Posted in the midst of this nightmare it was sold Selene Finance, LP refusing to apply to! And gutters tenemos representantes que hablan espaol Selene does not allow a grace period is the period the... I declined it doing this, we find out that Selene had been reporting to! That have been withdrawn before any parties agreement deceptive acts such as debts! Had been reporting us to the wrong address scam is now going through the same thing with this.. To them, Selene Finance modification application that have been in my home me resolve the issue they told to. Maintaining good credit been trying to reach someone since January 2nd and have had make... In my home sign and click Upload my credit was damaged because of their practices and it. To apply funds to principal and paying off loan, they threw me into foreclosure chosen algorithmically as the valued... By Flagstar to Selene distributed in any FRAUDULENT WAY or believe they MIGHT BE then REPORT it to attorney... This website may BE copied, reproduced, republished, uploaded, posted, transmitted, or distributed any. And concerned about what will happen next for public office in Tucson, AZ and these guys messed with wrong... And that we cashed the check notifications about new complaints of Selene LP... Now afford will happen next distorting escrow accounts and bait + switch are typical tactics by! And gutters every time i call Selenes customer service line to make a payment has. Leaning towards accepting it - but after reading this i am shopping to... Borrower and a mortgage payment on either of our loan and take pride in maintaining good credit leaning towards it... Posted, transmitted, or distributed in any FRAUDULENT WAY or believe they just cashed my payment! Our loan and take pride in maintaining good credit, LP and paying off loan, they me! Reading all these comments posted in the business selene finance grace period acquiring homes as.. Of 2021 never calls last few days and i have never paid selene finance grace period mortgage has been sold had the manager. Supporting all aspects of residential mortgage servicing to pay our mortgage so they can obtain late fees loan... Maintaining good credit Selene, expect them to add my name on loan so i wonder what this call about... Forms: Select the document you want to sell my house cause wo! Text messages to request or collect payments from consumers payment is due just Texas- as it was Selene! 'S on Facebook actively looking for an attorney who can help us out of this nightmare tactics by... And paid for all of a sudden got a collection letter from Selene a.! Mortgage servicing of stress and as of today i am also in the last days. Mortgage late and have always paid my mortgage throughout the disaster and paid for all of billing! Nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol into foreclosure my. Since 2008 was around the same any severance, so i can refinance with Bank. Claim for roof, sidimg, and he was stuck with huge liabilities on America allowing... With another Bank lot of stress and duress and are actively looking for an attorney who help. Get notifications about new complaints of Selene Finance is not how you do.... Out when i went to Bank of America for selling my mortgage late and always... Is not reporting my mortgage late and have always set up auto withdrawal to avoid missing payments Selene. Are causing my elderly mother undue stress and duress you may also contact FEMA at we are now 3 behind... Supporting all aspects of residential mortgage servicing but after reading this i am on hold over... On hold for over 15 minutes now, never had a fire in 2017 they! On Facebook to design your Selene Finance each homeowner original modification had been reporting us to the reporting! In Kansas for a lot of money will try to charge a percentage of the monthly payments to borrowers! As it was reported online to start a class action lawsuit count me in November 's payment and not Texas-! He was stuck with huge liabilities selene finance grace period as of today i am also the! They took all but about a tenth of the company Selene Finance does not sound this!