lutheran immigration and refugee service investigation

While Americans suffer the consequences of the unprecedented . I found myself almost forgetting what was taught at the very beginning of the onboarding process because of the important information learned since. Research and craft programs, retreats and documents to educate and raise awareness regarding the refugee and immigration work of LIRS. Lutheran Immigration and Refugee Services. Get browser notifications for breaking news, live events, and exclusive reporting. Products. Headquartered in Baltimore's beautiful Inner Harbor, with offices in Washington, DC, Lutheran Immigration and Refugee Service (LIRS) is a national faith-based organization with an 80-year history, a budget of $45 million per year, and approximately 80 headquarters staff. Both Leonard and Catherina agree, their experience fostering migrant children has been rewarding. "We have seen unprecedented numbers of children coming across the border and so we need more parents than ever before and so if anyone out there is willing to open up their home and hearts, these children could use their care," she said. The social message on "Immigration" presents basic themes for discernment on questions of immigration that our society is facing. When Maryland couple, Catherina and Leonard, saw the images coming from the southern border like of kids sleeping on concrete floors, they were called to act. Lutheran Community Services: LCS of Delaware helps individuals and families address food . In North Carolina, call (919) 832-2620 Bryan Bedder/Getty Images for Concordia Summit, receives more than $1 billion each year from the federal government, an email the following day, September 15, 2017, Failure to Address Financial Irregularities Discovered by Independent Audits, Large Severance and Settlement Payouts to Avoid Public and Board Reporting. Foster Care . 2021 CBS Broadcasting Inc. All Rights Reserved. Their mission is witnessing to God's love for all people, they stand with and advocate for migrants and refugees, transforming communities through ministries of service and justice.For over 70 years Lutheran Immigration and Refugee Service has led a ministry of welcome to America's most vulnerable newcomers. Please let us know if you're having issues with commenting. Given that the root cause of this audit finding was related to the Chief Human Resources Officer Cecilia Hoyer and her control over the payroll process, and numerous complaints directed at her, Hartke made efforts to thwart the Finance department from rectifying the absence of internal control. LIRS continues to be a faith-based organization and celebrates strong collaborative relationships with the Evangelical Lutheran Church in America and the Latvian Evangelical Lutheran Church in America. Here & Now's Deepa Fernandes talks to immigration expert Krish O'Mara Vignarajah, president and CEO of Lutheran Immigration and Refugee Service, to understand what is driving migrants to the . Lutheran Immigration and Refugee Service | 6,972 (na) tagasubaybay sa LinkedIn. Read employee reviews and ratings on Glassdoor to decide if Lutheran Immigration and Refugee Service is right for you. She knows it concerns Cecilia [Hoyer, the former Chief Human Resources Officer who resigned September 15] and the audit, as well as allegations of a pervasive atmosphere of harassment, bullying, and squelching of those raising the issues. It is one of nine refugee resettlement agencies working with the Office of Refugee Resettlement and one of only two that serves unaccompanied refugee minors. As an example, in 2016 of the $64 million in government funds received by LIaRS, more than $55 million was sent out in subawards to the independent affiliates to do the actual resettlement work but LIaRS managed to charge the government the ICR rate of over 10 percent on that $55 million which brings over $5 million to be kept in Baltimore for Hartke and her office. News Gathering 5K run/walk nets $30,000 for LIRS The LCMS November 9, 2016 3 "Our focus is getting these children out of Customs and Border Protection facilities," said Krish O'Mara Vignarajah, CEO of LIRS. So they signed up to temporarily foster the migrant children, now having fostered over twenty children in their own home. The Director for Program Innovation will work under the direction of the Vice President for Programs to develop and implement a sustainable business model for new, non-government funded programs . Lutheran Immigration and Refugee Service: Your gift helps vulnerable families who are fleeing unspeakable violence in search of a safe home. Employees also rated Lutheran Immigration and Refugee Service 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.5 for career opportunities. 1939. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Avg. This was done to maximize the personnel expenses against the USG grant since the awards are paid on a cost reimbursement basis you have to spend the money to get paid the grant money. The second is from employee [ALSO REDACTED] who was found in June 2017 to be improperly using the credit background check system on the travel loans unit to run personal checks on friends and family. They put our mental health at the foreground and it's very refreshing to be cared for in such a way. In partnership with Lutheran congregations and Lutheran social ministry organizations, Lutheran Immigration and Refugee Service has welcomed more than 379,000 refugees to the United States since 1939. Multiple locations. "Just seeing this, you know, you wanna help, but we're just two people," Catherina said. By 2017, the complaints escalated to the point where an outside investigation was initiated. The average employee at Lutheran Immigration and Refugee Service makes $41,844 per year. Nonprofit Explorer includes summary data for nonprofit tax returns and full Form 990 documents, in both PDF and digital formats. According to anonymously submitted Glassdoor reviews, Lutheran Immigration and Refugee Service employees rate their compensation and benefits as 4.5 out of 5. The balance of the revenue comes through charitable donations as an IRS authorized 501c3 organization from individuals, corporations and foundations, as well as Lutheran church body support, the source says. Please let us know if you're having issues with commenting. The Lutheran Family Services Rocky Mountains (LFSRM) Refugee and Asylee Programs are dedicated to helping those vulnerable individuals and families rebuild their lives by equipping them to achieve self-sufficiency within their first year in Read More Howard University would neither confirm nor deny that Hoyer had an undergraduate degree from the school. LIRS is an organization I am proud to work for! Please join us as we make a difference in the lives of newcomers. With the help of caring congregations and concerned friends,. Adoption Extracted financial data is not available for this tax period, but Form 990 documents are available for download. The Lutheran ChurchMissouri Synod's Commission on Theology and Church Relations (CTCR) has prepared a Bible study titled "Immigrants Among Us: A Lutheran Framework for Addressing Immigration Issues" to complement a 2012 CTCR report of the same name. Extremely high turnover due to toxic work environment, primarily caused by the. (2) In the past three years alone, LIaRS has had significant audit findings in their required A-133 annual audits, but the organization has failed to address the financial irregularities discovered by these independent audits, the source alleges: In 2014 then auditors Grant Thornton found a significant deficiency in internal controls over Federal award management. URGENT: Immigrant children and families affected by Hurricane Ian need your support! We work with thousands of refugees and immigrants each year to help them rise above their challenges, build upon the strength and courage that got them here, and support their hopes to become vital contributors to our communities. Welcoming Refugees Today more than 82 million refugees, asylum seekers, and internally displaced persons are living with a very uncertain future. Estimated $49.1K - $62.1K a year. But what about the ill-informed individuals sending in $50 and $100 contributions believing their donations are supporting actual work? the source asks. [Note: The source and several other critics refer to the Lutheran Immigration and Refugee Service as LIaRS. Breitbart News uses the more commonly used shortened form of Lutheran Immigration and Refugee Service, LIRS.]. Perks and benefits are excellent. [3] LIRS also advocates for just policies and practices relating to immigration and detention.[4][5]. Since 1939, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to refugees. . I have the names of three law firms with whom to talk. The State Departments Bureau of Population, Refugees, and Migration (PRM) has contracted with LIRS and eight other voluntary agencies (VOLAGs) to resettle refugees admitted into the United States under the Refugee Admissions Program. On World Refugee Day, 10 Migrant and Refugee Leadership Academy alums joined five ELCA synod bishops in making 40 visits to Members of Congress to ask for higher refugee admissions and increased funding to help refugees make a good start in the United States. For more than 80 years, LIRS has been a champion for migrants and refugees from . The source added, In September of this year, after many months and perhaps years of build up, three members of the LIaRS Leadership Team the VP Programs, the CFO, and the General Counsel (who together hold more than 100 years of professional experience) held a confidential meeting with the LIaRS Board Chair Mike Rinehart, the Audit Committee Chair Evan Moilan, and Board member Evelyn Soto, who also happens to represent the ELCA which is a large donor to LIaRS. Theyre provided by the Federal Audit Clearinghouse. Resources. The sheer volume of children is overwhelming the federal government's resources with thousands of children packed into facilities never meant to handle this amount. Lutheran Immigration and Refugee Service. 11 Nov 2017 0. In 2016, LIaRS paid in excess of $86,000 to former staff member Annie Wilson (see 2016 Form 990 Schedule J Part III) and more than $120,000 to longtime CFO Jane Anthon who was forced out. Lutheran Immigration and Refugee Service is a nonprofit American organization that welcomes and supports refugees and migrants entering the United States. Hardworking, committed staff, incredible coalition and network of former refugees and migrants. [11], The current president and CEO is Krish O'Mara Vignarajah (2019present).[12]. Lutheran Immigration and Refugee Service's mission statement is "We stand with and advocate for migrants and refugees, transforming communities through ministries of service and justice." Preschool Calendar, Weekly Announcements Thank you for the positive feedback. Preferred Communities Program for Ukrainians, Meet the Development and Mobilization Team, Assistance for Refugees, Asylum Seekers, and SIV Applicants, Afghan Adjustment Act Omitted from Senate Omnibus Budget Bill, Biden Administration Extends and Redesignates Haiti for Temporary Protected Status, Philanthropist MacKenzie Scott Donates $15 Million to Lutheran Immigration and Refugee Service. "The expression of love they give back you back it touches you and it makes you feel really good about what we're doing," Leonard said. We will meet to answer questions, gauge our congregation's eagerness to help an Afghan family in our area and begin an action plan to do so. Sign up to get ProPublicas biggest stories delivered straight to your inbox. Get to help refugees and immigrants reach the American Dream alongside dedicated team members. Copyright 2021 Pro Publica Inc. Find out more about salaries and benefits at Lutheran Immigration and Refugee Service. We expect that, at the appropriate juncture, Kathy and Mark will seek the input of staff members. Rinehart wrote inan email the following day, September 15, 2017: She knows theres going to be an independent investigation. Authorized by the. Address. I would love to hear more about that. Also on its list are California, New Mexico and New York. Taxable trusts and private foundations that are required to file a form 990PF are also included. Sorry to hear that you feel that HR is moving too slowly and not offering enough transparency. This rating has improved by 31% over the last 12 months. Phone: URGENT: Immigrant children and families affected by Hurricane Ian need your support! Verify your email to use filters. Focusing on businesses owned by immigrants, refugees, and underrepresented populations, this project will support up to 600 diverse small businesses over two years by providing counseling, technical assistance, and support in accessing up to $5 million in small . Through Operation Allies Refuge, the U.S. has evacuated more than 100,000 of our Afghan alliesbut tens of thousands remain in harms way. Bryan Bedder/Getty Images for Concordia Summit, Bureau of Population Refugees and Migration. Lutheran Immigration And Refugee Service - Nonprofit Explorer - ProPublica Research Tax-Exempt Organizations LUTHERAN IMMIGRATION AND REFUGEE SERVICE BALTIMORE, MD 21230-3850 | Tax-exempt since. I can say that we take very seriously any allegation of misuse of U.S. government funds, a spokesperson for the State Department told Breitbart News. The issues related to Lutheran Immigration and Refugee Service (LIaRS) are widespread but are rooted in the main areas of financial mismanagement and the incompetence of leadership, a source familiar with the operations of the refugee resettlement industry told Breitbart News in November, adding that seven key areas were the focus of the internal investigation: Financial Mismanagement Glassdoor has 57 Lutheran Immigration and Refugee Service reviews submitted anonymously by Lutheran Immigration and Refugee Service employees. Contact us to better clarify what path best describes your situation. To oversee this process, LIRS has engaged the services of Kathy Hoskins and Mark Saudek of Baltimore-based Gallagher Evelius & Jones LLP. But one Baltimore based organization, Lutheran Immigration and Refugee Services, is working to move kids out of those facilities and into the homes of families eager to help. 19% of Lutheran Immigration and Refugee Service employees are Black or African American. The timesheets for May Jun 2017 show that she was charging sick and vacation time of which she had not accrued or was entitle to against the R&P17 award number 323. Organizations making less than $50,000 dont have to file either form but do have to let the IRS theyre still in business via a Form 990N "e-Postcard.". LIRS-North Dakota was established in March 2021 for the purpose of resettling refugees. Over the past 18 months, we have grown deeply concerned about the significant loss of staff at LIRS and what they may indicate about the leadership of the organization, the letter began: The sheer volume of departures 40 out of a staff of 100 is enough for concern, but whe have also seen a lack of organizational will to attract, value, and retain talented and committed individuals. It's amazing! (6.) This rating has improved by 31% over the last 12 months. More frequently, LIaRS pays out smaller settlements to employees that complain, leave, and eventually lawyer up as evidenced in the attached recent $12,137 settlement approved by Hartke and paid to [NAME REDACTED], who complained about harassment from Hoyer. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Connect to CRM . Nonprofit Explorer has PDFs of these audits for some nonprofits for fiscal year 2015 and later. Cannot stress that enough. Hartkes salary also jumped from $182,270 to more than $293,000 last year (note this does not include her 9 percemt employer retirement plan contribution, 100% employer paid health care, and paid time off). We closely monitor each of our assistance awards and we will thoroughly investigate any reports of misuse and will then take appropriate action, as needed, the spokesperson added. Our CEO has been very involved and invited our new-hire group to a (virtual) lunch to get to know us better. The story has many layers including the tens of millions of USG [U.S. federal government] dollars that have been thrown at LIaRS over the past six years, fueling their wasteful spending on headquarters that does nothing more than act as a pass through to the 40-plus independent nonprofits that actually do the resettlement work, the financial mismanagement of those USG funds leading to audit findings and OIG inquiries, and the soap opera drama incompetence of the CEO, who rakes in $293,000/year and is under an investigation by the Board of Directors for a culture of harassment, discrimination, bullying, slander, and even backdating an overdue State of MD tax form, the source tells Breitbart News. It's been very detailed and everyone has been so helpful and positive. WASHINGTONThe U.S. Conference of Catholic Bishops' Office of Migration and Refugee Services (USCCB/MRS) and Lutheran Immigration and Refugee Service (LIRS), released its report today, entitled Serving Separated and Reunited Families: Lessons Learned and the Way Forward to Promote Family Unity, which documents the work of Catholic and Lutheran agencies who assisted the Administration with . The previous reviews have mentioned the various issues but the reality is that this organization is so poorly managed that it has become a toxic, ineffective and disrespected national organization. The Lutheran Immigration and Refugee Service, which has a contract from the U.S. government to help place unaccompanied minors with relatives, has seen cases in recent months of cousins and half-siblings swept up in the crackdown. As a growing organization, there is still work to be done creating systems and processes that best serve a rapidly expanding staff. Mid Level. The LSC job development teams work hard to assist refugees and asylees find employment through skills assessments, job placement, job upgrade support, interpretation support, documentation support, employment and skills trainings, and on-going follow-up and support for both the employer and the employee. The Internal Revenue Service is substantially delayed in processing and releasing nonprofit filings, so documents available here may not be the most recent an organization has filed. Collaborate with internal and external partners on designing and branding new and existing volunteer and training resources. -Working for an organization that assists the world's most vulnerable people -Mission-driven leadership -Supportive leadership team and colleagues -Teamwork is a driving force behind our success -Excellent pay, leave and benefits -Keen focus on work-life balance -Hybrid work schedule -Paid holidays and the week between Christmas and New Year's off with pay. Founded. The summary data contains information processed by the IRS during the 2012-2019 calendar years; this generally consists of filings for the 2011-2018 fiscal years, but may include older records. Job Openings ( 100) Claim This Company. and talkative, like to get lunch or drinks, and are often friends outside the office. Whether the allegations this source made are borne out by the internal LIRS investigation and whether any criminal or civil actions will result remain to be seen. Refugee resettlement became a hot topic nationally in the 2016 presidential election and in 2017 due to ongoing concerns aboutpublic health, national security, and costsassociated with it. I'm only a month in to my position with LIRS, but the onboarding process was especially impressive. Type. The IRS Form 990 is an annual information return that most organizations claiming federal tax-exempt status must file yearly. BALTIMORE (WJZ) For months now, we've seen images of federal facilities packed with thousands of unaccompanied minors at a time when there are a record number of children reaching the southern border, most coming from Central America. Wasteful spending. As of September 2017, LIaRS remained out of compliance on all these past three years of audit finding. They are not authored by Glassdoor. Already their two largest church body supporters, ELCA and LCMS [Lutheran Church Missouri Synod], have cut back donor support to LIaRS over concerns with Hartkes leadership. Organization. The most common ethnicity at Lutheran Immigration and Refugee Service is White (52%). None of these individuals have responded. She has partnered with the Board in reshaping LIRS vision, mission statement, core values and strategic directions. " Lutheran Immigration and Refugee Service (LIRS) was founded in 1939 by Lutheran churches in the United States to serve uprooted people during World War II. Each day I am inspired by my passionate colleagues who are committed to creating an inclusive workplace and doing the work of welcome. We also link to copies of audits nonprofit organizations that spent $750,000 or more in Federal grant money in a single fiscal year since 2016. Cloud complete immigration documents - including Permanent Resident, Naturalization, Employment Authorization, and family visa applications. LIRS helps reunite families and provides real help and hope that can change the lives of those who need it most. Keep in mind that this is a small organization with less than 100 employees! The benefits are the best I have ever experienced. Headed by a political candidate - it is run as a political campaign (whims and bright shiny objects that can get media coverage vs. strategy). Hardworking, committed staff, incredible coalition and network of former refugees and migrants. Founded in 1939, Lutheran Immigration and Refugee Service is one of the largest refugee resettlement agencies in the United States. Find out more about, 87% of Lutheran Immigration and Refugee Service employees would recommend working there to a friend, Get started with your Free Employer Profile, Upper management seems entirely unconnected, LIRS is dedicated to both its mission and its employees. Resources. She led efforts to reshape our governance structure in pursuit of excellence, and nurtured ongoing and new strategic partnerships. Breitbart News has asked LIRS Board Chairman Michael Rinehart, LIRS Board members Evelyn Soto and Evan Moilan, LIRS spokespersonDanielle Bernard, former LIRS Chief Human Resources Officer Cecilia Hoyer, and LIRS CEO Linda Hartke for commentabout the claims this source made. The VP Programs even wrote that the monthly travel was not required for the employee to do her job and requested that she stop the visits. LIRS is one of the nine top voluntary agencies (VOLAGs) in the refugee resettlement industry that collectively receives more than $1 billion each year from the . The interim CEO is a narcissistic personality type who knew nothing about resettlement work but was nonetheless. LIRS pairs kids with foster families across the country, including dozens here in Maryland. We have a zero tolerance policy for fraud, waste, and abuse of American taxpayer resources. But they knew, even as two people, they could do something. Lutheran Immigration and Refugee Service is a non-profit organization that welcomes and supports refugees and migrants entering the United States. Theyre provided by the Federal Audit Clearinghouse. The main goal of the study is to offer some biblical and confessional principles and guidelines to LCMS lay members, congregations, and church workers as they reflect . For two decades, the U.S. Government worked with hundreds of thousands of Afghan allies to serve the U.S. mission as interpreters, translators, cultural advisors, drivers, NGO employees, human rights activists, and more. Having problems? See the metrics below for more information. -Working for an organization that assists the world's most vulnerable people -Mission-driven leadership -Supportive leadership team and colleagues -Teamwork is a driving force behind our success -Excellent pay, leave and benefits -Keen focus on work-life balance -Hybrid work schedule -Paid holidays and the week between Christmas and New Year's off with pay. who are committed to creating an inclusive workplace and doing the work of welcome. 16% of Lutheran Immigration and Refugee Service employees are Hispanic or Latino. Weekly Bulletin We are a church that does God's work in the world and in local communities pursuing justice, peace and human dignity for and with all people. LIaRS charges it on all the money, thereby giving them millions of dollars per year to fund their headquarters for doing nothing. . LIRS is widely-recognized . U.S. State Department, LIRS-ND is staffed with experienced resettlement experts and offers a full array of services for . to hire other consultants to do the work he could not. It draws from Scripture and the experience of Lutherans in America as an immigrant church in a country of immigrants. 35d ago. (5.) We have established active risk mitigation measures in our funding arrangements with partners. Great team filled with people who care and are nice to work with. History. We will meet to answer questions, gauge our congregations eagerness to help an Afghan family in our area and begin an action plan to do so. According to reviews on Glassdoor, employees commonly mention the pros of working at Lutheran Immigration and Refugee Service to be career development, coworkers, benefits and the cons to be diversity and inclusion, management, senior leadership. From https://projects.propublica.org/nonprofits. [One staffer] resigned abruptly in disgust in August over what he said were unethical practices by his supervisor Hoyer and is believed to be pursuing legal action against LIaRS. A substandard recruiting process, inconsistently applied personnel policies, a nonexistent performance evaluation system at all levels, and an unwillingness by leadership to grow and cultivate talented stafflong-time staff no longer feel a reason to stay. Things are moving fast.. The source for this story claims to be a former high level LIRS employee. Through her efforts, thousands of congregations are growing in their work of welcome through celebrating Refugee Sunday, receiving refugees, teaching English, visiting detained immigrants, and engaging in speaking out for refugees with elected officials.. Programmatic Database Administrator. Please enter valid email address to continue. Lutheran Immigration and Refugee Service @lutheranimmigrationandrefu2667 798 subscribers Subscribe LIRS Home Home Videos Shorts Playlists Community Channels About Recently uploaded Popular. Easily apply on Indeed. Latvian Evangelical Lutheran Church in America, "Immigrant Detention Centers in Texas, New Mexico Have Old Problems, Report Finds", "Immigration Reform Update: Immigrant Rights Groups Call for Closing Artesia, Karnes Detention Centers as Report Details 'Inhumane' Conditions: US News", "See It, Say It: The Supreme Court Should Strike Down SB 1070", "If High Court Upholds Arizona's SB 1070, Priests and Rabbis Could Be Prosecuted for Providing Humanitarian Aid", "LIRS Appoints Krish O'Mara Vignarajah as President and CEO: Choice Represents a New Generation of Leadership", https://en.wikipedia.org/w/index.php?title=Lutheran_Immigration_and_Refugee_Service&oldid=1097691657, Non-profit organizations based in Maryland, Refugee aid organizations in the United States, Migration-related organizations based in the United States, Short description is different from Wikidata, Official website different in Wikidata and Wikipedia, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 12 July 2022, at 03:48. Sermons Program Specialist for Pre-Arrival. 87% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Lutheran Immigration and Refugee Service employees rate their compensation and benefits as 4.5 out of 5. Linda Hartke is out as CEO of Lutheran Immigration and Refugee Service, three months after Breitbart News first reported on an internal investigation into claims of financial irregularities and harassment at the embattled non-profit under her leadership. Transparency Benefits Inclusive Career growth Leadership. December 14, 2022. April 29, 2021 / 4:42 PM First published on April 29, 2021 / 4:42 PM. Associate Director Lutheran Immigration and Refugee Service Jobs, Case Manager Lutheran Immigration and Refugee Service Jobs, Internship Lutheran Immigration and Refugee Service Jobs, Salesforce Administrator Lutheran Immigration and Refugee Service Jobs, Senior Accountant Lutheran Immigration and Refugee Service Jobs, Service Coordinator Lutheran Immigration and Refugee Service Jobs, Lutheran Social Services of the National Capital Area Reviews, National Immigrant Justice Center Reviews, Institute of Women & Ethnic Studies Reviews, Lutheran Immigration and Refugee Service Jobs, Lutheran Immigration and Refugee Service Salesforce Administrator Jobs. Kathy and Mark will seek the input of staff members health at the very of. Process, LIRS. ] statement, core values and strategic directions learned since 990,. President and CEO is a nonprofit American organization that welcomes and supports refugees and Migration and... 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[ Note: the source for this story claims to be an independent investigation passionate. Improved by 31 % over the last 12 months and offers a full array of services for nonprofit organization! ( na ) tagasubaybay sa LinkedIn kids with foster families across the country, including dozens in... Do the work he could not home Videos Shorts Playlists Community Channels about Recently uploaded Popular.! In such a way is still work to be an independent investigation filled with people who care and are to. Been very involved and invited our new-hire group to a ( virtual lunch!, LIRS has engaged the services of Kathy Hoskins and Mark will seek the input of members! Processes that best serve a rapidly expanding staff decide if Lutheran Immigration and Refugee Service @ 798! Ceo is a small organization with less than 100 employees it 's very refreshing to be a former level... Children, now having fostered over twenty children in their own home returns and full Form 990 documents in! 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