Effective on all purchases made after 10/1/2021, All Framed aluminum alloy bike frames and forks are covered under a 2 year limited warranty. Ordered 6 months back another pair this time the lenses were cheap plastic that got scratch after 3-4 months. Frames Direct has a consumer rating of 1.64 stars from 67 reviews indicating that most customers are generally dissatisfied with their purchases. We provide scratch-resistant coating with every prescription at no charge. Because Frames Direct employs licensed opticians, shoppers have the benefit of having their prescription reviewed by an expert before their discount prescription glasses are made. Tip for consumers:Dont buy prescription lenses, Perhaps OTC sunshades would work. Then they said it got lost and they shipped it on time, but they didn't know the address. Products used:Same glasses, different supplier. Our valued retail partners are authorized to provide warranty service, and can do so promptly and efficiently. Lens Quality 8. Seasonal Savings: Titanium Eyewear Frames from $62.96. I reluctantly agree to order the more expensive lenses and when they finally come in almost 4 weeks after my order, the prescription is totally wrong and I cannot see with these glasses on. Very disreputable company! F3P-080 Circuit Breaker from AUTOMATION DIRECT In Stock, Order Now! Quality is very cheap, frames are made in China, all fake. The tracking they did provide has not been updated for a week despite it saying its now in my country. Free Marketing materials. 30-Day Prescription Accuracy Guarantee Free Shipping Free UV Coating Free Scratch Resistant Coating Free Cleaning Cloth Free Case No Generic Lenses Excellent Quality 1 Year Warranty In Business Over 10 Years A+ BBB Rating We Accept FSA & HSA Professional Service TRENDING ITEMS FSA & HSA Accepted After paying $300 plus for a pair of eyeglasses I waited like a month then I got them defective. 28 percent of Frames Direct reviewers report positive experiences with their designer prescription glasses. Been waiting lunch now. Premium Eyewear For Men Women Children Framesdirect Com Is Frames Direct Legit Are Cheap Designer Gl Worth It Review Reviews Of Online Prescription Advisoryhq Of all of the companies that we reviewed Frames Direct had one of the highest number of customer complaints. In other countries goods should be sent carriage paid to Digital Frames Ltd. D. The benefit to the guarantee following repair or replacement will run for a period equal to the residue of the unexpired guarantee applicable to the goods originally supplied.If Digital Frames Ltd accepts the guarantee claim Digital Frames Ltd shall, as soon as is practical, return the goods repaired or replacement goods to the customer carriage paid.If the goods are not eligible for repair or replacement under guarantee, Digital Frames Ltd shall notify the customer who shall arrange to collect the goods at their own expense as soon as possible. I will definitely be using frames direct again when Im in the market for a new pair. Want to like but so frustrated! We've got plenty of stock, and we're delivering as usual! What do Frames Direct reviews say about the company? Reading positive and negative Frames Direct reviews is a great way to see exactly what you are getting into if you want to buy prescription glasses online. If your prescription lenses are not 100% accurate, call us within 30 days of receiving your items and we will replace the lenses free of charge. When you call them out, they try to bait you further, with a "10%" coupon I contacted customer service with several questions and photos of my glasses. If you wear glasses, you dont need anyone else to tell you how expensive it can be to have more than one pair. Avoid these guys like the plague. Their customer service hours are M-Th 8a-7p, Friday 8a-6p, Saturday 8a-5p and they are closed on Sundays. Buying eyeglasses, sunglasses, and prescription sunglasses online At FramesDirect.com, you'll find the largest online selection of authentic designer frames from top-selling makers, including Ray-Ban, Oakley, Prada, Michael Kors, Gucci, and many others, at a fraction of the cost you'd pay elsewhere. We sent them back to framesdirect but they said they won't fix them because they said it's not a manufacturer defect and . I purchased a set of frames and they were sent six weeks late, I had to reach out to them for updates. The art print giclee was printed by Museum Prints from a high quality image provided direct from the Museum. I've been getting the run around about when they will ship out my glasses and I ordered way in March and still don't have my glasses til this day it's almost the end of May. (6O2) 466-OII5 (cell) (6O2) 345-I93O (offc) 3 1/2" & 4 1/2" Louver Choices 7 Different Frame Options Custom Paint or Stain Finishes Lifetime Warranty www.SunDevilShutters.com This warranty applies to all goods supplied by Digital Frames Ltd. B. Based in Austin, Texas, each employee is a licensed optician, with a combined experience spanning over 300 years. I am stunned that Trust Pilot give them such a positive review. Somehow I found Framesdirect from US, I am just taking a risk! DO NOT USE THEM. This fits: 1967 - 1972 Chevy Camaro 1968 Chevy Chevy II 1969 - 1972 Chevy Nova 1967 - 1972 Pontiac Firebird Authorized Oakley dealers to carry a circular seal at the point of sale, so you know for sure that you're getting a genuine, quality pair of glasses with a high-quality 3D depth perception military spec hard coating polarization lens and 100% protection from UVA and UVB rays. Boutique a pair of Ray Ban Sunglasses and when they did not arrive I received a call. Horrible customer service. If you notice any defects in your frame or lenses that are covered under our warranty (see chart below), we will repair or replace your item free of charge, as long as it is returned to us within one year of purchase. All Framed Aluminum Alloy Bike Frames and Forks, not including BMX/Hybrid/Street Bikes. Reviews. I went to the manufacturers website, the sunglasses were of course still available. I cancelled because I bought them locally and was told I would incur a 10% restocking charge. Based on Frames Direct reviews from popular consumer review sites, the most common positive comments include: While most Frames Direct reviewers speak highly of the website, there are plenty of shoppers who have had significant issues ordering designer eyeglasses online. Claims After 30 Days from Purchase date: Are handled by the manufacturer of the item in question. Seeing obstruction Thursday. Note: For special custom order products, 1 Year Warranty Features Fan easily mounts in round ducts Ball bearing, standard NEMA frame. In other countries goods should be sent carriage paid to Digital Frames Ltd. Frames Direct. Digital Frames Ltd shall not be liable for any consequential, economic or indirect loss suffered by the customer arising there from. I did reorder and this frame was good but the transition coating started to peal away along with the lens cracking. Joanne McGuire Are there other similar companies to frames direct that are less expensive or better? Recently the temple arm broke off. framesdirect.com. Up to 2.0% Cash Back. Frames Direct has a consumer rating of 1.65 stars from 66 reviews indicating that most customers are generally dissatisfied with their purchases. I tell them they should honor the price that I paid for the blue frames - no go. In countries where there are Digital Frames Ltd approved agents, goods covered by this warranty should be sent for repair, carriage paid, to the local approved agent. What that means though is unclear because if you have any type of crash it can void your warranty. Then they said I got lost in the mail. Got glasses went to DMV, flunked the eye exam. Callaway continues that tradition of excellence through their eyewear collection for mena natural choice for both professional and casual wear, on the course and off. My local eye doctor gave me the wrong script, and I had to return my glasses for them to correct and put in the right lenses. STEP 1 Return or replace Go to "My Account" and select "Purchase History" to start your return or replacement. Of course however, they could offer me more expensive glasses with Only a small discount. US$ 210.00 - 365.00 / Piece. (ii)Where the goods have been used in connection with equipment or materials of which the specification has not been approved in writing by Digital Frames Ltd. (iii)To goods which are ordered, modified or repaired in any place other than Digital Frames Ltds workshop or by persons not expressly nominated or approved in writing by Digital Frames Ltd. C.In countries where there are Digital Frames Ltd approved agents, goods covered by this warranty should be sent for repair, carriage paid, to the local approved agent. Dropout : Front 9*100mm |Rear 10*130mm QR: Groupset: Mechanical and Di2 compatible : Test Standard: ISO4210: Warranty : 2 years The nose piece was not the reason we were not going to allow a return for these. I dealt with Ashley H. By email and she was very prompt and professional. Everything went pretty smooth. After speaking with the service manager and spending a lot of time back-and-forth they finally sent a replacement pair. . Had a terrible experience with this company. We're here to share our industry experience and work with you from start to finish when selecting products for your customers. These 3 different emails on 3 different days I waited 3-4 business days. Buy 3D CR-10 Large FDM 3D Printer All Metal Frame 12x12x15.5 Inch Build Volume and Heated Bed Includes Glass Bed with Blue Strips with Black Official Creality 3D Extruder with fast shipping and top-rated customer service. For example, one Frames Direct reviewer says: Excellent customer service! Zenni Optical seems to offer the cheapest glasses online. Not sure if this is even real real company, or they just take money and pretend to send glasses. While reading through positive comments, our FramesDirect review found that shoppers commonly praise quick shipping and the high quality of their designer eyeglass frames. Order number 1783488. Product Warranty: For warranty information about this product, please . In our Frames Direct review, well cover all the basics of the company to help you decide whether cheap designer glasses through Frames Direct will be the right fit. 72 percent of FramesDirect reviews on Better Business Bureau are negative, with many shoppers expressing frustration with their return policy and extended shipping times. We provide scratch-resistant coating with every prescription at no charge. . (ii) Where the goods have been used in connection with equipment or materials of which the specification has not been approved in writing by Digital Frames Ltd. As a provider of online prescription glasses, they offer, For those looking for cheap designer glasses, FramesDirect.com is a popular choice, since they offer, Free replacements for inaccurate prescription lens, Free replacements for incorrect or damaged orders, Most of the Frames Direct reviews are positive, with a total of, Shoppers do not feel as though restocking fees or partial refunds for custom lenses are fair, Some shoppers have had to wait much longer than expected for their online prescription glasses (30 days or more), Shoppers receive a prescription that is different than what they submit, Lens warranties only cover manufacturer defects, Wide selection of designer eyeglass frames, Restocking fees for returns of designer prescription glasses, Longer shipping times due to items being out of stock, Difficulty finding correct measurements and prescriptions, Lastly, its important to understand their, https://www.pexels.com/photo/businesswoman-talking-on-phone-in-car-3783084/, https://www.pexels.com/photo/ball-shaped-beach-blur-close-up-343720/, https://www.pexels.com/photo/woman-in-white-dress-shirt-wearing-eyeglasses-3727513/, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. If you use your credit card on their website; beware it will be miss used. Digital Frames Ltd shall have the option to make good or replace without charge any goods which prove to the reasonable satisfaction of Digital Frames Ltd to be of faulty manufacture within a period of 12 calendar months after delivery or that period stated on the Digital Frames Ltd acknowledgement form if different. So, I emailed them asking for a status update. Save for liability or death or personal injury arising from Digital Frames Ltds negligence (which if proved is not excited) Digital Frames Ltds obligation to repair as aforesaid shall constitute the full extent of Digital Frames Ltds liability on respect of any loss or damage sustained by the customer whether caused by any breach of this contract or by misrepresentation or by the negligence of Digital Frames Ltd, its employees or agents, arising from any other cause whatsoever. reza November 25, 2018. Frame Total: $257.00 $205.60 4 interest-free payments of $51.40 with Klarna. After Ordering frames with prescription lenses, Frames Direct contacts me two weeks later to say that the blue Armini glasses are out of stock. One point to note is that our Frames Direct review found that a customer service representative consistently responds to customer complaints and seems to be providing proactive, helpful solutions. $62.96. Designer prescription glasses, on the other hand, can easily be two or three times that much. The frame is a two inch gold ornate wood frame with double matting. Get your free home warranty quote. I am currently waiting for my 3rd pair after 4 months. I asked if they would be covered under warranty No answer. Free Recycling of all glass and frames available to all customers. Call us at : 1-855-393-2891 Frequently Asked Questions Ordering Shipping & Returns Shipping Insurance Payment Lenses & Prescription Frame & Size Accessories Ray-Ban and Oakley items ARNETTE & Vogue Eyewear Items Coupons HSA & FSA Techical Support Covid-19 Contact Us Direct mount/Rear brake install on chain stay. I Love the Ray Bans I purchased from them and the price could not be beat! Replaced lenses must be the same lens type, material, and options as originally ordered. PLEASE NOTE: We offer a 30-day return with pre-paid return shipping on exchanges of Eyeglasses, Sunglasses, and sealed Contact . The art print giclee was printed by Museum Prints from a high quality image provided direct from the Museum. The return policy was easy, and they were informative through out the process. What You Should Know about Dhgate, Frames Direct Review | Overview of Positive & Negative Frames Direct Reviews. Seeing my credit card as well. Buyer beware. Up to 2.0% Cash Back. Because FramesDirect.com is committed to selling only the highest quality, premium products, we offer a 12-month manufacturer's warranty for all of our frames and lenses. So I am ordering a spare one again! 2nd pair of Persols were ordered over 7 weeks ago and I am still waiting. Warranty If you are not 100% satisfied you may return for a full refund of the product price within 7 days of order date. 2 days later they call to say the glasses I selected were no longer available. If you do so much as to drop the bike and any damage is done to the frame may result in the manufacturer not honoring the warranty. I have a strong script and progressive bifocals will i be able to see correctly with your digital bifocals? (Pros, Complaints & Reviews). Overstocks, cancelled orders, customer returns and special dealer packs. LINE AND LOAD LUG TERMINALS INCLUDED. We cover everything from scratched lenses to accidental breakage. Frames Direct Warranty. Terrible Company! This means that shoppers can trust that all designer prescription glasses are brand-new and covered under manufacturer warranty. Limited Time Only: Men's Sale Eyeglasses as Low as $48. I don't think Vicky know what she is doing. If you want cheap glasses and poor vision, you can buy glasses online for $10. There are over 14,000 FramesDirect reviews on TrustPilot, giving the online retailer a total rating of 9.0 out of 10. As explained, the manufacturer's warranty does not cover accidental damage. The screw will only go in partially so it falls off continually. The replacement pair had the same issue where the lens continued to fall out after a couple of months. The company will also repair or replace an item for free under this. (i)To damage caused by the customers or any third partys act, default or misuse of the goods or by failure to follow any instructions supplied with the goods. I know shipping times could get long because of the pandemic. So Im stuck for a weekend and probably longer with glasses that make me feel like Im drunk. I had to have the lens at additional cost replaced by my optometrist. This is all subjective to "their review" and it never seems that the customer is right, I was treated as a liar & a crook and will NEVER do business with them again or recommend them. Click to view AdvisoryHQ's, Online Prescription Glasses - Frames Direct, Get Featured on AdvisoryHQ. Our Returns & Exchanges Department hours are Monday - Friday: 9:00am - 5:00pm CST. The representative let me know they've let me know I would be able to receive the same frames In a different color so I agreedIt was then informed it would be AA small feeUpon asking what the small fee was I found out it was $125.00 over the price I had already paid. Products used:None they wouldn't send what I bought. Now less than 3 months later, both lens have Chip's in the corners. We use CNC bended machine pipe and plasma cuted accessories. Lastly, its important to understand their policies for returns and exchanges. But before you start ordering discount prescription glasses through FramesDirect, how do you know if these designer eyeglass frames are the best choice for you? Ordered 2 pair of prescription sunglasses. Digital Frames Ltd shall not be liable for any consequential, economic or indirect loss suffered by the customer arising there from. If you dont agree with the restocking fees, you may be better off going to your local optometrist. The high quality art print is in stock and framed within a business day of order placement. 24 Hour Priority Quote service via Whattsapp, simply send us a picture. Our FramesDirect review resulted in a modest score for online glasses retailers, but if you are dead set on designer brands, FramesDirect is the perfect spot for you. I had an issue with a pair of glasses and Jennifer went above and beyond to help me. Is it worth it to buy prescription glasses online through Frames Direct? Each complaint is handled individually by highly qualified experts Honest and unbiased reviews Last but not least, all our services are absolutely free ADVERTISIMENT FramesDirect.com contacts Phone numbers 1800 248 9427 +1 512 402 8557 Website www.framesdirect.com View all FramesDirect.com contacts ADVERTISIMENT Claim your listing for free to respond to reviews, update your profile and manage your listing. Thank you Herman. Brake mount type. . A.O. Although there are plenty of shoppers with positive experiences purchasing designer prescription glasses online, there are still some negative Frames Direct reviews to consider. Then they play the shipping game where they tell you a date and they print a label on that date but the package does not leave their facility. Free shipping and returns on all orders! Liniar ENERGY PLUS SCULPTURED profile as standard on all Upvc windows&doors. Collections - Frames-Direct.com 800-733-2898 - Mon-Fri, 8am-5pm CST Cart | Log in Home Products About Us Choose a category Certificate Frames Small to Medium Sized Frames Poster Frames Photo Frames Award Frames Square Frames Dry Erase Boards Autograph Frames Shadow Boxes/Display Cases Mats for Frames Bulletin Boards Closeout Corner Even though I ordered my right frame size that sent me the wrong frame size and then told me after they sent them they don't come in my size. 700*28c. The high quality art print is in stock and framed within a business day of order placement. I have been waiting a month for my specs to arrive with no updates from Framesdirect. From the get go they weren't correct. She called me to confirm everything was right, so they could go ahead and get started on the correction. I called with 2 days left to go and was told they had not shipped so chances are good they hadnt even pulled them off the shelf. Reply from FramesDirect.com. With 10 and 8 Gauge (100x50 MM) capsule / Rectangular / oval pipe. Technical Advice & Aftersales Support. Fork-370g/Seat post-180g/frame-1090g-54cm. November 24, 2022. Tip for consumers:Poor service before, during and after the purchase. I truly believe that this is a common bait and switch scam by framesdirect. Maui Jim's delivered in a couple of weeks and are awesome. Along with negative Frames Direct reviews, potential customers may want to consider the complaints filed against Frames Direct through the Better Business Bureau. However, when I purchased my third pair ($300 Persol sunglasses), the glasses I received were visibly used. This means that shoppers can trust that all designer prescription glasses are brand-new and covered under manufacturer warranty. They take pride in employing licensed opticians with experience of years. I purchased a second pair while waiting for the first. Please do NOT attempt to repair eyewear yourself. Officially Licensed GM Restoration Parts. Copyright 1996 - 2022 Frames For America, Inc. (A certified optician will respond within one business day. Warranty, returns, and exchanges FramesDirect.com states that all of its frames carry a 1-year manufacturer's warranty. Best to avoid. The first reason however was set in an email, that there was a bent screw, again not covered, two different reasons neither of which addressed the real reason they were sent back. As an authorized dealer of designer brands, Frames Direct orders designer eyeglass frames directly from the manufacturer. Even generic prescription glasses can be priceyin fact, the average cost for one pair of eyeglasses is currently $196. The tracking provided is very generic with no known courier company or meaningful tracking ID that i can follow up with myself. I placed my order march 17th and was told it would be 10-15 business days and 11 days after this I was told it would be 11-16 business days then 5-7 business days and then 4-6 business days. With a clear focus on customer service and a wide range of industry-standard policies, shoppers can rest assured that FramesDirect.com is indeed legit. If you are not 100% satisfied, Eyeglass Direct offers our guarantee that we stand behind 100%. This warranty is available only to the original purchasers of products who complete the online registration form for the bicycle or frame within 30 days as from their purchase. Conclusion: Is it Worth it to Buy Prescription Glasses Online with FramesDirect.com? Our team has over two decades of experience distributing glass and related products. After looking through consumer reviews of FramesDirect.com, there are plenty of shoppers who would highly recommend buying designer eyeglass frames and lenses through Frames Direct. One of the WORST Companies for Customer Service & Products, FRAMESDIRECT IS A BAIT AND SWITCH COMPANY. They at least are standing behind there product. ), International Customers Call +1 512 402 8557. All I get is an email telling me to return my glasses and they will review them. FRAMESDIRECT IS A BAIT AND SWITCH COMPANY 1641452, This place is trash. PVC covers are excluded from warranty and any defect must be reported immediately on receiving the order. Quick shipping, correct product and great customer service from the order to follow up about the product after receipt. I returned the frames and the customer service department immediately claimed they were not covered under warranty. Free Storage Facilities & 24/7 Access. Perfect! I asked how long it will take No answer Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2022. Digital Frames Ltd shall have the option to make good or replace without charge any goods which prove to the reasonable satisfaction of Digital Frames Ltd to be of faulty manufacture within a period of 12 calendar months after delivery or that period stated on the Digital Frames Ltd acknowledgement form if different. But I didn't have a problem. I strongly urge anyone reading this to think twice before purchasing any glasses from this company. Home Products About Us Choose a category +-Certificate Frames; Small to Medium Sized Frames; Poster Frames; Photo Frames; Award Frames; Square Frames; Dry Erase Boards . Where the goods have been used in connection with equipment or materials of which the specification has not been approved in writing by Digital Frames Ltd. To goods which are ordered, modified or repaired in any place other than Digital Frames Ltds workshop or by persons not expressly nominated or approved in writing by Digital Frames Ltd. Menu Cart 0. Twice I bought non-prescription glasses without issue, other than the excessive delays. Have gotten 6-7 different explanations on why these are soooo delayed and when to expect. Smith/Century DL1056 1/2 HP, 1075 RPM, 3 Speed, 115 Volts6.5 Amps, 48 Frame, Sleeve Bearing Direct Drive Blower Motor Supplying Demand W51-13BJA3-02 HVAC Blower Fan Motor 1/3 HP 1 Phase 3 Speed 208/230V 1075 RPM