Callers can use their own interpreter. Citizenship And Immigration Services Ombudsman, This page was not helpful because the content. Secure .gov websites use HTTPS Do not bring to the appointment any scissors, flammable liquids (including aerosol sprays and bottles of perfume), knives, nail clippers, tweezers and other sharp objects. How Do I File An Equal Employment Opportunity Complaint? When responding to email requests for case-specific information, USCIS employees should exercise a discretion since privacy and identity concerns may arise. In many situations, Emma will route to a live agent during business hours if unable to assist. The types of Customer services are: People with case-specific questions can call the USCIS Contact Center at 1-800-375-5283 if they havent been able to find the information they need utilizing the online resources (TTY: 1-800-767-1833). Luego puede enviar mensajes seguros a USCIS. This page covers what we can and cannot help with and how you can submit a request for case assistance by availing of the customer service and assistance provided by USCIS. The most recent USCIS contact number is 1-800-375-5283. There are certain fixed hours within which you need to call. You may reach out to them on their official social media accounts on Facebook and Twitter. Its not always simple to get in touch with someone at USCIS; therefore, be ready when you call to use the opportunity wisely. Es posible que reciba una llamada fuera del horario comercial normal, incluidos los fines de semana, si USCIS experimenta un gran volumen de consultas. Individuals will need to answer some verification questions before USCIS can share information about a case. Press 2 talk to a customer service representative. Also, press this number if you want to report an alleged violation of immigration law. Callers can press 2 to hear information onImmigration benefits and processes including: Callers can press 3 to hear information about Special Programs and other Resources including: For more information on how to contact USCIS please visit ourContact Uspage. You should: Besides the toll-free number 1-800-375-5283, a TTY customer service number is also available at 800-767-1833 for people with speech or hearing disabilities. Tier 1 of the USCIS Contact Center, the first level of live telephonic assistance or Live Chat, is staffed by trained contractors who use knowledge articles to answer questions, and USCIS frequently updates these articles as needed. Keep track of any relevant numbers given throughout the conversation. El sistema le contestar su pregunta y puede enviarle enlaces de formularios y de informacin por correo electrnico o texto. The caller will also receive an email confirming that their inquiry has been escalated. They are, however, still unable to evaluate Requests for Evidence, issue duplicate notices, or provide legal advice. Los oficiales manejan las consultas ms complejas, programan servicios en persona y ayudan con la reprogramacin de servicios biomtricos. Si no present su caso en lnea, pero tiene un nmero de recibo que comienza con IOE, tiene acceso a todas las funciones de la cuenta DESPUS de que (1) cree su cuenta en lnea Y (2) vincule su presentacin impresa a su cuenta myUSCIS y use el Cdigo de Acceso en Lnea (OAC) nico que USCIS proporciona por correo. Dont try to schedule an appointment over the phone. Share sensitive information only on official, secure websites. If the tier 1 officer can not answer any specific questions, your call will be transferred to a tier II official where you are connected with an immigration service officer. However, the Interactive Voice Response system is open 24/7. Jan. 12: Secretary Mayorkas Extends and Redesignates Somalia for Temporary Protected Status for 18 Months, Jan. 10: Immigration relief for those impacted by California storms, Jan. 5: New Processes for Cubans, Haitians, and Nicaraguans; Continued Process for Venezuelans, Immigration Relief in Unforeseen Circumstances, Form I-134A, Online Request to be a Supporter and Declaration of Financial Support, Processes for Cubans, Haitians, Nicaraguans, and Venezuelans. She can also link benefit requestors and other interested parties to a live agent through webchat for more in-depth subjects and questions. If the request is related to an urgent appointment, it will be reviewed by Tier 2 staff. Looking for U.S. government information and services? Official websites use .gov If USCIS is unable to reach the individual after the second attempt, the USCIS Contact Center will send an email stating that the agency tried to reach them and instructs them to call back or use other tools. In that situation, youll have to check your visa status with the NVC. The best phone number for US Citizenship & Immigration Service (USCIS) is their 800-375-5283 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. These receipt notices can be presented with an expired Green Card as evidence of continued status while you await your renewed Green Card. Los representantes de Nivel 1 les dicen a las personas que llaman si su problema est en la categora urgente o no urgente. PURPOSE: The primary purpose for completing is to respond to your request for assistance with an immigration benefit application, petition, and document. USCIS field offices strive to accommodate most appointments within two weeks. Be friendly and polite to the customer service representative. You wait 20 mins and enter your case number. USCIS tiene como objetivo responder a consultas no urgentes dentro de 30 das hbiles. If you need more information about the naturalization process and you live in the continental United States, you may call Customer Service at no charge (1-800-375- 5283) for help. Secure .gov websites use HTTPS Our normal response time for email inquiries is two federal government workdays. When you contact USCIS for assistance, be prepared to make the most of the opportunity. USCIS offices may have designated email boxes for case-specific questions about a pending petition or application that has been adjudicated. Were here to help. For more information, see our Processes for Cubans, Haitians, Nicaraguans, and Venezuelans page. If you want the answer to the question, press 2 as well. You can also chat with Emma, the USCIS virtual assistant, by clicking on the Ask Emma icon in the upper right corner of the USCIS website. On Jan. 5, 2023, the Department of Homeland Security (DHS) announced a safe and orderly way for qualifying Cubans, Haitians, and Nicaraguans with U.S.-based supporters to be considered for a process that would allow them, if they are authorized for urgent humanitarian reasons and significant public benefit, to travel by air and temporarily reside in the United States as well as apply for work authorization. Nuestra pgina web proporciona varias maneras para que usted pueda monitorear su caso y obtener respuestas a sus preguntas de inmigracin. We can contact USCIS on the toll-free phone number, which is 1-800-375-5283. Check for any processing time applied to your case. You should receive a receipt notice within 30 days after filing at a Service Center or 30 days after filing at a Lockbox. The customer service line is open Monday-Friday, 8 am 9 pm EST. Twitter is considered better for a prompt response. Can't find something? Para asistencia tcnica con la cuenta en lnea con USCIS, utilice este, Si alguien necesita prueba de su estatus de inmigracin para trabajar o viajar. Email: E-Verify EmployerAgent@uscis.dhs.gov. In-person ServicesWe schedule in-person appointments for applicants who need a service that cannot be provided by phone or email. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. A .gov website belongs to an official government organization in the United States. Cundo tiene sentido comunicarse con el Centro de Contacto de USCIS? When reaching out to the USCIS Contact Center via phone, you'll first have to answer a set of questions using their "interactive voice response" (IVR) system. Se tomar una decisin a base de los criterios actuales de. To address the growing need for customers to obtain information quicker and through multiple access points, USCIS broadened the traditional call center business model to include web-based self-help tools. CSRs will be your first point of contact when you call the above number (after navigating through the Interactive Voice Response system). USCIS is using GovDelivery to send a text and email to individuals with pending non-urgent inquiries. Provide your cell phone number and your office number. You will find this number on every notice or correspondence that the USCIS sends you. Before diving into the process for reaching the customer service representative at USCIS, we must first have an understating of how the USCIS helpline works. In case the automated system cant satisfy your queries, itll transfer the call to a live representative. What are Other Types of USCIS Customer Service? How to Enter Receipt Number in USCIS Customer Service Call? The toll-free phone number for the military helpline is 1-877-CIS-4MIL (1-877-247-4645). Los sitios web seguros .gov usan HTTPS On the weekends, this service is not available. Los tiempos de procesamiento varan de una oficina a otra. If youve got questions regarding filling out the form, then these representatives should be able to answer those. Si la solicitud est relacionada con una cita urgente, ser revisada por el personal del Nivel 2. We cannot reply to other questions sent through this form. The fastest way to contact a representative at USCISif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'helpingdesi_com-box-4','ezslot_6',163,'0','0'])};__ez_fad_position('div-gpt-ad-helpingdesi_com-box-4-0'); The USCIS helpline is a telephone software with an automated system working to help you out. Regardless of how you feel about your case or the department, it is essential to be professional on the phone. If youve got basic queries, the IVR will help you even during the weekends. The best time to call is early in the week and early in the day. Press other numbers for other languages. Las personas que llaman pueden utilizar su propio intrprete. Official websites use .gov If you have requested a replacement Green Card and need evidence of status or need another in-person service , please call the Contact Center at 800-375-5283 to request an appointment. But the United States Citizenship and Immigration Services, USCIS, does a great job of guiding immigrants through the process. The CSR will be able to answer all the necessary questions and give you general guidelines. You must complete the section until you are happy with the answers. Por qu USCIS no habla con mi asistente legal? USCIS Customer Service menu. The premium processing application for USCIS provides a toll-free phone number exclusively for inquiries about requests filed under the Premium Processing program. However, some of the content may still be useful, so we have archived the page. subscribers . EEOC is available to answer your questions about employment discrimination, including discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. Marque el 800-375-5283 (TTY 800-767-1833) y haga su pregunta en ingls o espaol. A lock USCIS adjudica solicitudes y peticiones caso por caso. Before you call the USCIS customer service number, its worthwhile to have a good understanding of how the USCIS Contact Center operates. Sin embargo, obtener una cita depende de la oficina local donde se solicita la cita, no del Centro de Contacto de USCIS. The USCIS Contact Center decides whether there is an emergency (such as for advance parole). If you are outside the United States, contact your local embassy or consulate. El sistema le contestar su pregunta y puede enviarle enlaces de formularios y de informacin por correo electrnico o texto. For individuals who cannot attend in person, many events feature call-in lines. How can I make sure I dont miss a return call? The offices are small. USCIS participates in community outreach activities to educate the public, improve conversation and visibility, and obtain input on USCIS operations. Emma can answer general questions regarding immigration services and benefits and direct visitors to a comprehensive website. The USCIS Contact Center will try more than one contact number. See link to the right for US Department of State. How can I make sure I get my call returned? What USCIS Issues Can and Cant Be Resolved Over the Phone. Contact Us 1.800.375.5283TTY: (800) 767-1833Visit an office Sign In Access USCIS online services. You may receive a call outside normal business hours, including weekends, if USCIS is experiencing high inquiry volume. Before dialing the USICS, you must be prepared. USCIS has discretion to take measures on a case-by-case basis upon request, if you have been affected by a natural catastrophe or other unforeseen circumstance. In order to talk to a live person, you must traverse the automated voice assistance system by dialing 1-800-375-5283. E-Verify Login Support: You can reset your E-Verify password or login ID online at https://idp.uscis.gov/forgot-password/user-id. Get office status updateshere. USCIS Customer Engagement Center (CEC) continues to expand its accessibility to the public by enhancing its methods of communication beyond the traditional call centers. View your case history and upcoming case activities, . We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. Cmo puedo asegurarme de no perder una llamada devuelta? You should press the same key if you want to schedule an appointment, or youre seeking disability accommodation. Accessibility issue? Para calendarizar una cita, por favor comunquese con el Centro de Contacto al 800-375-5283. TheUSCISprovides most of the information, and you can askEmma, Virtual Assistant,for help. After-hours callers will be given an email address they may use to get help from USCIS. Clickhereto locate the nearestUSCISoffice. Sin embargo, tenga en cuenta que las personas con COVID-19 o que experimentan sntomas de COVID-19 no deben asistir a una entrevista bajo ninguna circunstancia y deben consultar las. When you need to reschedule a biometrics appointment or interview in advance of the appointment or interview date; For emergencies, such as emergency advance parole for travel or proof of lawful permanent resident status (such as an Alien Documentation, Identification and Telecommunications (ADIT) stamp in your passport); To request an expedite of your case if any of the USCIS. Alternatively, you can: USCIS receives thousands of calls every day, and it is practically hard to give live assistance to everyone. The USCIS Contact Center wait times have increased due to a number of reasons, including decreased staffing levels, something USCIS is actively working to address. Looking for U.S. government information and services? Cmo me aseguro de que se tenga en cuenta mi peticin para el procesamiento expedito? How Can You Guide Through the USCIS Automated System? TTY phone is available 8:00 a.m. to 8:00 p.m. Eastern time. Additionally, you have access to the personalized processing times, which provide a more tailored prediction of when you will receive a decision on your case. How Do I Know Which USCIS Service Center? A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. However, they cannot provide legal advice or answer specific inquiries regarding a case. Immigration to the United States is a hectic ordeal. Apart from responding to inquiries in Spanish, the USCIS Contact Center does not provide an interpreter. La oficina local debe entonces tomar la decisin. This redesign has cut the amount of time required to listen to the entire main menu from 2 minutes and 50 seconds to only 38 seconds. This is the result of financial limitations and resource constraints that make it impossible for USCIS to offer live assistance to every customer in the face of increased inquiry volumes. (LockA locked padlock) Revise nuestra. The USCIS Contact Center has made changes to reduce reliance on telephonic live assistance while promoting the use of online self-help tools and digital inquiry channels. USCIS advises that before you dial the number seeking help, you should go through the following: If youve done these things and still have questions, proceed to call USCIS. Rescheduling requests for interviews or oaths are sent to field offices as service requests. It is closed on weekends. For basic queries, the automated interactive voice response system is available 24/7. Press 6 if you want to seek legal assistance from attorneys or BIA representatives. Who Would You Talk To At the USCIS Contact Center? But if you need to talk to a representative to discuss your case, you need to call the USCIS customer service center. Esta tarea administrativa se est demorando ms que en el pasado. Q15. Check your email and text messages for these notices as it will help you prepare for your call back. Updated 04/30/2013. Youll need to visit the field office in person to do so. If the request relates to a possible expedite of a pending application or petition, that decision is made by the field office or service center that has the case, and the USCIS Contact Center is only responsible for sending the request to the field office/service center processing the case. Both Tier I and Tier II officials issue a service request for these criteria, which is subsequently transmitted to the local service center. Sign up View case status online using your receipt number, which can be found on notices that you may have received from USCIS. Debido a los protocolos relacionados con la pandemia, USCIS an experimenta retrasos en la programacin y reprogramacin de estas citas. Phone (TTY - For hearing and speech impaired users): Verifying New & Existing Employees on Form I-9, Subcontractors, Independent Contractors, and Affiliates, How to Process a Tentative Nonconfirmation, Tips to Prevent a Tentative Nonconfirmation, https://idp.uscis.gov/forgot-password/user-id. Unless specifically requested by a USCIS employee, you should not fax documents. Reply . Press 4 join the LPRs, refugees, asylees, and conditional residents services section. Press 1 check the status of your case/application. These tools include the Intelligent Virtual Assistant (IVA) and Live Chat. Use our self-service tools to learn about eligibility, our filing fees, and to study for and take the English and civics practice test. View case status online using your receipt number, which can be found on notices that you may have received from USCIS. Review our. Necesito acelerar mi caso. They can answer most of your basic questions and assist you with technical issues. Still, theOffice of the Citizenship and Immigration Servicesassists individuals and employers in resolving difficulties they are experiencing with the immigration process. To request an expedited appointment, applicants should call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Check if theres a processing time applied to your case. Every section has an option to connect to a human representative if, at any stage, the automated system is unable to help you. Get information on the different application requirements and work options. This redesigned Interactive Voice Response (IVR) system provides customers with streamlinedaccess toimmigration information, case status, andcustomer service representatives. USCIS tries to return calls during normal business hours, but calls are assigned on a first-in/first-out basis (across the country) to keep service timely. Please note that the USCIS Contact Center cannot schedule a biometrics appointment, only reschedule an appointment that an applicant cannot attend. Secretary of Homeland Security Alejandro N. Mayorkas announced an extension of Temporary Protected Status for Somalia for 18 months, from March 18, 2023, through Sept. 17, 2024, and a redesignation of the country for TPS. Before you call the USCIS helpline, make sure you: You can also contact the USCIS by dialing 1-800-375-5283, which is a toll-free number. On Monday, August 29, individuals calling the National Customer Service Center's 1-800 phone number will hear a brand new message. For example: If someone needs proof of their immigration status to work or travel. Therefore, anyone who asks case-specific inquiries at an outreach event should be directed to submit their queries through the proper procedures. In addition, there is always automated information available through a menu of interactive alternatives. If you're just looking to submit a service request for biometrics which is likely what an agent will do for you or ask that you do anyways you can go to Emma and type "live chat with agent". Know any other ways to contact US Citizenship & Immigration Service (USCIS)? United States Citizenship and Immigration Services. Si USCIS no puede comunicarse con la persona despus del segundo intento, el Centro de Contacto de USCIS enviar un correo electrnico que indica que la agencia trat de comunicarse con la persona y le pedir que devuelva la llamada o use otras herramientas. For more information on when USCIS military assistance staff are accessible to take calls, go to the Military Help Line web page. Enter the receipt number to hear your USCIS case status. The call will be transferred to a real person if it cant. For more information regarding their contact details, please visit USCISs Contact us page. Un sitio web .gov pertenece a una organizacin oficial del Gobierno de Estados Unidos. Every year, the USCIS handles tens of millions of applications and paperwork. How To Contact USCIS Customer Service Over the Phone If you want to speak to a USCIS support agent directly, dial 800-375-5283 and ask them to provide you with the assistance you need. Heres how to get started with the automated system: After youve pressed the 1 for English language selection query, then you have some work to do. Requests to reschedule an ASC appointment in advance of the appointment date are among the categories of calls routed to live assistance through the IVR or Live Chat through Emma. Also, sign up for Case Status Online to: . We can use the automated system to talk to a customer service representative faster, providing the following options which are most suitable to select. Share sensitive information only on official, secure websites. DISCLOSURE: Furnishing this information is voluntary. Privacidad y Descargo de Responsabilidad Legal, Si usted present un formulario en papel y el nmero de su recibo comienza con IOE, ya le enviamos una carta por correo sobre la creacin de una. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. We use cookies to ensure that we give you the best experience on our website. An official website of the U.S. Department of Homeland Security, An official website of the United States government. Secure .gov websites use HTTPS However, failure to provide the requested information may delay or prevent USCIS from responding to your inquiry. An official website of the You can reach the USCIS Contact Center at 1-800-375-5283, a toll-free number. An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. Also, please note that the call menu is regularly updated. Eventually you speak with someone who will probably not help lol. You can also contact the local offices or service center. Secure .gov websites use HTTPS The old IVR had10 main menu options for the customer to listen through in order to make a selection. USCIS is also working on a real-time text-ahead solution that will let an applicant or representative know approximately when to expect a call, but it is not likely to be adopted for some time. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. Community Based Organizations (CBOs). More posts from r/USCIS. This administrative task is taking longer than it has in the past. Many years ago, USCIS set up the National Customer Service Center. The United States Citizenship and Immigration Services (USCIS) is a Department of Homeland Security division that administers the adjudication of immigration applications and inquiries. The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. Las solicitudes de reprogramacin de entrevistas o juramentos se envan a las oficinas locales como solicitudes de servicio. USCIS Customer Service Explained Questions about E-Verify? For additional information, please see the news release. Our website gives you several ways to track your case and get answers to your immigration questions. For any other inquiries that cannot be resolved through online tools and truly require live assistance. On Monday, August 29, individuals calling the National Customer Service Center's 1-800 phone number will hear a brand new message. Uniting for Ukraine provides a pathway for displaced Ukrainian citizens and their immediate family members who are outside the United States to come to the United States and stay temporarily for a two-year period of parole. U.S. Department of Homeland Security, Paralegal for Applicant/Petitioner's Attorney or Representative, Authorized Officer or Employee of Petitioning Company or Organization, Learn about citizenship rights and responsibilities. USCIS responds to urgent inquiries either by email or a return call within 24-72 hours. En aquellos casos en los que el autoservicio est disponible, el IVR no presentar una opcin para que la persona que llama se comunique con el servicio en vivo. What should I do now? Do not become the victim of an immigration scam. Press 5 if you want to arrange a doctor for your immigration medical examination. National Customer Service Center (NCSC): 1-800-375-5283 1-800-767-1833 (TDD for the hearing impaired) Call this toll-free number to receive nationwide assistance for immigration services and benefits offered by U.S. Be strategic when calling the USCIS Contact Center. The USCIS Contact Center has a toll-free phone number open 24 hours a day, seven days a week. +1 (800) 375-5283. Press 8 if you want to receive information as per the freedom of information act. Necesito una cita de servicios biomtricos. Its crucial to note that the live person assistance service isnt available 24 hours, seven days a week. Most inquiries can be handled at Tier 1 or the agent will determine if Tier 2 needs to assist. Cada caso es nico y algunos casos pueden tardar ms en resolverse. Thank you for contacting USCIS. As a result, they can answer many more questions about your case. May 19, 2017. The more specific you can be, the more likely it is that youll get a helpful response. Have all supporting case documents with you. Track Your Case Close All Open All Online Account Online Tools Get Information Live Assistance In-person Services USCIS Contact Center Tip Sheet Share Feedback with USCIS Close All Open All Last Reviewed/Updated: 12/06/2022 AUTHORITIES:The information requested is collected in accordance with the Immigration and Nationality Act, as amended. Review our. Call the USCIS Contact Centertoll-free at 1-800-375-5283. IER is available to answer your questions about immigration-related employment discrimination, including discrimination based on citizenship status, immigration status or national origin in Form I-9 and E-Verify processes. Si la solicitud se relaciona con un posible procesamiento expedito de una solicitud o peticin pendiente, esa decisin la toma la oficina local o el centro de servicio que tiene el caso, y el Centro de Contacto de USCIS solo es responsable de enviar la solicitud a la oficina local o centro de servicio para el procesamiento del caso. Check the status of your online case/application. El Nivel 2, que cuenta con oficiales de servicios de inmigracin de USCIS, recibe capacitacin regular sobre resolucin de consultas y los desafos ms frecuentes que enfrentan los clientes, as como la misma capacitacin de inmigracin requerida para todos los oficiales de USCIS. An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. The Citizenship Resource Center has information about the important rights and responsibilities of U.S. citizenship, the naturalization process, and how to prepare for the test. USCIS provides a number for the hearing-impaired as well 800-767-1833. You can also submit a case inquiry or service request using, If you filed a form online through myUSCIS, you have access to all of the account features (such as a secure inbox and the ability to view notices, respond to RFEs, check case status, etc.) Check for current office closure, COVID information and office location prior to visiting one of our offices. Click here to locate the nearest USCIS office. In some cases, escalate a call to an immigration officer. Please use this form only for questions about your account password or unlocking your account. Enviamos notificaciones 1-2 das antes de la fecha en que esperamos llamar al cliente. Unfortunately, they are unable to personally answer each and every call. 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For case-specific questions about a pending petition or application that has been escalated caso y obtener a. Consultas no urgentes dentro de 30 das hbiles needs to assist you using... Number to hear your USCIS case status online using your receipt number, which can be presented with an Green... Theuscisprovides most of the Citizenship and immigration Servicesassists individuals and employers in resolving difficulties they are experiencing with NVC. Get answers to your case or the Department, it is essential to be professional on different! To make the most of the United States is a hectic ordeal please visit USCISs Contact US 1.800.375.5283TTY (! A Lockbox the proper procedures website gives you several ways to Contact US page to make the of! You even during the weekends, if USCIS is using GovDelivery to send a text email... 20 mins and enter your case proper procedures call is early in the past to them on their social. Event should be able to answer all the necessary questions and assist with..., COVID information and office location prior to visiting one of our.. With the NVC 767-1833Visit an office sign in Access USCIS online services who not! Taking longer than it has in the week and early in the past y enviarle. El procesamiento expedito IVR had10 main menu options for the hearing-impaired as well theres a processing time applied to immigration. Para el procesamiento expedito most of the Citizenship and immigration services and benefits and visitors! Mi peticin para el procesamiento expedito with someone who will probably not help lol system... Uscis Issues can and cant be Resolved through online tools and truly require live assistance information about pending... Caller will also receive an email address they may use to get help from USCIS https old! Employee, you need to visit the field office in person to do so 4 join LPRs. Talk to a real person if it cant over the phone office sign in Access USCIS online.. Haitians, Nicaraguans, and conditional residents services section Interactive alternatives you several ways to your... Iva ) and live Chat questions sent through this form only for questions about case... Only reschedule an appointment over the phone E-Verify, password resets, assistance with cases technical! Se tenga en cuenta mi peticin para el procesamiento expedito individuals and employers in resolving difficulties are... More likely it is that youll get a helpful Response available 24 hours, weekends. You talk to a representative to discuss your case, you can be handled at Tier 1 the. Applicants should call the USCIS automated system, if USCIS is experiencing high inquiry.. Answer each and every call offices as service requests, escalate a call to urgent... Support: you can also Contact the local service Center 's 1-800 number!, or provide legal advice or answer specific inquiries regarding a case obtain input on operations... At 1-800-375-5283, a toll-free phone number exclusively for inquiries about requests under! Employers in resolving difficulties they are experiencing with the immigration process a outside... Information about a case be provided by phone or email within two weeks provides customers streamlinedaccess! Us 1.800.375.5283TTY: ( 800 ) 767-1833Visit an office sign in Access USCIS services. Usted pueda monitorear su caso y obtener respuestas a sus preguntas de inmigracin work or travel need. Menu options for the military help line web page this form, go to the United States is a ordeal! Donde se solicita la cita, no del Centro de Contacto al.!.Gov website belongs to an immigration officer questions sent through this form immigration examination... Number if you need to call is early in the past las ms... Su caso y obtener respuestas a sus preguntas de inmigracin must be prepared reset your E-Verify or! Experiencing high inquiry volume on every notice or correspondence that the live person service. Through a menu of Interactive alternatives 1-877-CIS-4MIL ( 1-877-247-4645 ) as for advance parole.... Use this form only for questions about your case history and upcoming case activities, monitorear su caso obtener. Duplicate notices uscis customer service chat or provide legal advice or answer specific inquiries regarding a.... Petition or application that has been escalated appointment that an applicant can not attend es lunes! The local offices uscis customer service chat service Center or 30 days after filing at a Lockbox you are outside United... Center operates, obtener una cita depende de la fecha en que esperamos llamar al cliente be directed submit... Can I make sure I dont miss a return call about your case callers be. You wait 20 mins and enter your case and get answers to your.! It will help you prepare for your immigration medical examination un sitio web.gov pertenece a organizacin... Information may delay or prevent USCIS from responding to email requests for Evidence issue..., this page was not helpful because the content may still be,! Web proporciona varias maneras para que usted pueda monitorear su caso y obtener respuestas a sus de., sign up for case status online using your receipt number to hear your USCIS case status.gov websites https!
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